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Terms & Conditions

Service Disclaimer

Welcome to the METROJAYA, we provide this Site as a service to customers. Please read the following terms of service (“Terms”) as they govern your use of our Site. By using the Site, you agree to follow and be bound by the Terms. 

If you do not agree to any of the Terms, you have the option to decline the use of the Site.

METROJAYA reserves the right to modify and/or amend any of the Terms at any time without prior notification. Site users must agree to and abide by these changes accordingly. 

Please review this page periodically for changes. 

Any use of our Site at any time shall constitutes full acceptance of the Terms.

Description of Service

METROJAYA is an online retailer of goods offered at great values to the consumer. Membership allows customers to purchase a variety of products, from accessories to essentials, exclusively offered to our members.

Usage Restrictions

All of the content that appears on the METROJAYA, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by METROJAYA. 

The entire content of the METROJAYA is copyrighted as a collective work under Malaysian copyright laws. METROJAYA grants you a limited license to access and make personal use of the content on this website. 

Content of the METROJAYA website is intended solely for the personal and non-commercial use by the users of our Site.

Online Membership Eligibility

METROJAYA Online Membership is free. However, our membership services are not available to users under the age of 18 or to members who, at our discretion, have been suspended or removed from the METROJAYA online systems. 

Members agree to all terms of service herein and must only apply for membership if eligible.

Notice

METROJAYA may contact you or provide you with service-related and / or promotional notices by means of postal mail, electronic mail, general Site notifications and more using the contact information you have provided to us.

Product and Pricing Policy

METROJAYA Online and METROJAYA physical store may have different Promotions, Exclusive items and Campaigns. Hence, the products and prices at each may be different. We have done our best to display our product(s)/item(s) with their respective descriptions as accurately as possible.

However, the actual style, colour, size, shape and look of any of our product(s)/item(s) may vary from the picture(s). We reserve the right at our sole absolute discretion to amend and/or revise and/or correct any errors in pricing or descriptions, and to cancel and/or to refuse to accept or process any order made at any time without assigning any reason whatsoever.

Site Use

You cannot access or use https://metrojaya.com.my/. for any illegal or unauthorised purpose. Harassment or defamation in any manner or form of the Site, including via e-mail and Live Chat or by obscene or abusive language, is strictly prohibited. Although METROJAYA cannot monitor the conduct of its users, it is a strict violation of these 

Terms to use any information obtained from our Site in order to harass, defame, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

Also, you agree that no comments or other user submissions submitted by you to the METROJAYA will violate any right of any third party, including copyright, trademark, privacy or other personal rights. 

You further agree that no comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

User Submissions

METROJAYA strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to METROJAYA on or by the Site shall be and remain METROJAYA property. 

Users assign all property rights and interests to METROJAYA allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, METROJAYA shall be under no obligation, (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments. 

METROJAYA shall also have the sole absolute discretion to delete any comment deemed offensive or defamatory.

Correction of Site Errors

The information on the METROJAYA may contain typographical errors or inaccuracies. We reserve the right to update or amend any information we see fit at any time without prior notice. 

Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologise for any inconveniences.

Indemnity

By use of the Site, you agree to indemnify and hold METROJAYA (and its officers, directors, agents, subsidiaries, joint ventures, partners, vendors and employees) harmless from any claim or demand as well as losses, expense, damage and costs resulting from any violation of these terms of service or any activity related to your account, including negligent or intentional wrongful conduct.

Modification/Termination of Website

In the event of termination, you will still be bound by your obligations under these terms of service including the warranties made by you, and by the disclaimers and limitations of liability. METROJAYA shall not in any way be liable to you or any third-party for any termination of your access.

Third Party Links

To improve our Site, METROJAYA may use and promote services provided by outside third parties. 

However, even if the third party is affiliated with METROJAYA, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability of such parties or for availability of the products and services they promote. 

Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, WE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE WHATSOEVER AND HOWSOEVER INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD-PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD-PARTY WEBSITE.

DISCLAIMER OF WARRANTY

ALL CONTENT, PRODUCTS AND SERVICES AVAILABLE ON THE SITE OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED (A “LINKED SITE”) ARE PROVIDED TO YOU “AS IS” WITHOUT ANY GUARANTEES OR WARRANTIES. 

IN CONNECTION WITH ALL CONTENT, PRODUCTS AND SERVICES ON THE SITE, METROJAYA MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. USE OF THE PRODUCT BY A USER IS AT THE USER’S OWN RISK.

LIMITATION OF LIABILITY

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN METROJAYA SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY RESULT FROM THE USE, OR THE INABILITY TO USE, OF THE MATERIALS AND SERVICES ON THE SITE OR THE PERFORMANCE OF ANY PRODUCTS (EVEN IF SOGO HAS BEEN ADVISED OF THE POSSIBILITY OF A CLAIM FOR SUCH DAMAGES).